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ENGLISH FOR SPECIFIC PURPOSES FOR CAREER SUPPORT KNOWLEDGEBASE
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= Personable
= Honest
= Responsible
= Able
= Noble
= Accountable
= Kind
= Healthy
= Outstanding
 
 
WORK SKILLS ESP English for Telephoning Video Selection

Video: Learn English 28 - Office Phone

www.ef.com and www.englishtown.com websites present the English lesson video in series. In this lesson with two phone conversations, we will learn the most common phrases and expressions for making phone calls in English. We will learn how to answer the phone, how to ask to speak to someone, and how to take a message. We will also learn how to cancel an appointment and reschedule for another time.

Video: Telephoning English: Taking a Message

Pat Hirtle from “Telephone Talk” video series – a series of four short videos that deals with common English telephone situations at Fujikin describes how to take a telephone message at the office. In this second video in the series, a woman shows us how to take a message from an English-speaking caller.

Video: Talking on the Phone in English – Telephone Vocabulary and Phrases

http://twominenglish.com website presents English lesson video with lesson script and practice phrases. In this lesson, we will learn how to talk on the phone in English through some common conversations, for example, a wrong number, call from a credit card company and asking for information.

Video: Learn ESL: Essential Phrases for Business Phone Conversations

Alex Jimenez, a licensed ESL teacher in New York City, from http://esl.about.com website talks to us about essential phrases for business phone conversations.

Video: Handling Sales Calls - Speaking English Fluently

http://twominenglish.com website presents English lesson video with lesson script, vocabulary and practice phrases. In this video, we will see some sample situations where we handle the sales calls in English. Listen to these phrases and practice to improve our English vocabulary.

Video: Making an Appointment in English - Learn to speak English in Common Situations

http://twominenglish.com website presents English lesson video with lesson script and practice phrases. In this lesson, we will learn the words and the phrases that we can use when making an appointment with someone, making an appointment for meeting, rescheduling the appointment, making an appointment with a friend, and making an appointment with professor.

Video: Phone Etiquette Training

PROSOUND, creative on-hold solutions, presents the Caller Experience Training in regards to telephone skills and etiquette.

Video: Learn ESL: How to Ask Others to Speak Slowly on the Phone

Patricia Jagt, in Vancouver, B.C. from http://esl.about.com website offers advice on asking others to speak slowly while on the phone.

Video: Learn ESL: 5 Exercises for Practicing Phone Conversations

Alex Jimenez, a licensed ESL teacher in New York City, from http://esl.about.com website discusses 5 fun exercises for practicing phone conversations.

Video: Learn English Conversation: Telephone Conversation

www.learn-english-conversation.net website presents the telephone conversation in English.
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