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WORK SKILLS ESP  English for Customer Care Exercises Selection |
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Exercise: A Good Collection of Customer Care Exercise
www.eslflow.com website collates a variety of exercises that helps us to improve
customer service skills. We can read the description and click on the title of the exercise below to practice.
Making Polite Requests
www.eslflow.com website helps us practice useful expressions about making polite
requests.
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Exercise: A Good Collection of Customer Care Exercise
Complaints & Responses (with modals & passives)
www.eslflow.com website helps us practice using modals and the passive tense for the solutions to complaints
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Exercise: A Good Collection of Customer Care Exercise
Consumer Complaint Menu Role Play
www.eslflow.com website helps us practice useful phrases and vocabulary about consumer complaint by using role play activities.
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Exercise: Dealing with Customer Complaints and Incidents
The Seafood Training Academy and Seafish at www.seafoodacademy.org helps us practice dealing with customer complaints and incidents.
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Exercise: Check Your English Vocabulary for Leisure, Travel, and Tourism
Rawdon Wyatt for A&C Black Publishers Ltd. writes the vocabulary workbook entitled
“Check Your English Vocabulary for Leisure, Travel and Tourism”. In the workbook, we can practice a lot of vocabulary exercises for dealing with complaints: what has gone wrong?
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Exercise: Dealing with Complaints Phrases Politeness
Alex Case for www.usingenglish.com website helps us practice useful phrases and vocabulary about dealing with complaints and politeness.
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Exercise: Dealing with Complaints- Step by Step Practice
Alex Case for www.usingenglish.com website presents a step by step practice about dealing with complaints.
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